Privacy Policy

This policy explains what data Balancily handles, what for, and who it is shared with. The controller is Lily Technology Group LLC.

1. What data we collect

• From your account: company name, each user's name and email, password (stored encrypted, never in readable form) and the language you chose.
• What you upload: invoices and receipts, amounts, dates, your customers' and vendors' names, assets and the files you upload.
• Billing: the record of your subscription. Card details are received and stored directly by Stripe; we never see them.
• Technical: access logs (date, IP address, browser) to diagnose failures and detect improper access.

2. What we use it for

To provide the service: display your reports, read the invoices you upload, calculate the suggestions, charge your subscription, send you essential emails (account verification, password recovery, billing notices) and answer your support requests. We do not sell data or use it for advertising.

3. Automatic invoice reading

When you upload an invoice for the system to read, the file is sent to an external artificial intelligence provider (Anthropic, in the United States) which extracts the vendor, amount, date and number. Under that provider's terms, content sent through its API is not used to train its models.

If you would rather no invoice ever leave the system, do not use automatic reading: you can record everything by hand and the result is the same.

4. Who it is shared with

Only with the providers needed for the service to work:

• Amazon Web Services — hosting of the system and the database.
• Stripe — subscription payments.
• Anthropic — automatic invoice reading (see §3).
• Resend — delivery of the system's emails.

We do not share your information with anyone else, unless a competent authority legally requires us to.

5. Cookies

We use a cookie to keep your session open and remember the language you chose. It is necessary for you to use the system. We do not use advertising, tracking or third-party analytics cookies.

6. How long we keep data

For as long as your account exists. If you cancel, we keep the information for 90 days — so you can come back without having lost anything — and then delete it. You can request immediate deletion by writing to us.

7. Security

All traffic is encrypted. Passwords are stored with a one-way hash function. Each company works in a separate data space and the system checks on every query that only its own is accessed. You can enable two-step verification on your account.

8. Your rights

You can ask us for a copy of your data, for corrections, or for deletion. Write to [email protected] and we respond within 30 days.

9. Minors

The service is aimed at businesses and is not offered to people under 18.

10. Changes

If we update this policy we will change the date in the header and, if the change is significant, we will notify you by email or within the system.

11. Contact

Lily Technology Group LLC — [email protected]

12. Language

This document is available in English and Spanish. This English version is the original and governing text; the Spanish translation is provided for convenience.